After the announcement of the recall, the owner can go to Kumho Tire Point or the related 4S store to replace the new tires free of charge.
The Kumho Tire Incident that was exposed by the CCTV “3·15†evening party without complying with industry standards and using a large amount of recycled rubber has recently made progress. On March 23, 2011, Xia Shuang, head of the western region of Kumho Tires, said that Kumho Tires had requested the relevant national quality inspection departments to inspect the products of Kumho Tire's four factories in China and recognized the tires produced in the Tianjin factory. There is indeed a problem that does not follow the standard process flow. On March 21, Kumho Tire has issued an apology statement to consumers and announced the recall of all violating products. On the 23rd, Xia Shuang said in an interview with this newspaper: “At present, the company is working out the standards and rules for recalls. At that time, we will follow the rules and implement recall recalls for tires from dealers’ outlets in the country and some auto 4S stores. Tires belonging to the recall scope will be given free replacement of new tires produced in accordance with the standard process."
200 car owners call: "What should we do?"
Since CCTV's exposure of Kumho Tire on March 15th, which did not comply with industry standards and the large-scale use of recycled rubber, nearly 200 owners of Kumho tires in Quanchuan entered the newspaper hotline and asked related questions. The owner of the car, Mr. Li, said, “My car was originally equipped with Kumho tyres. At the time of buying it back for a week, when I stopped at the last street, the right front wheel suddenly burst. I was wondering why the new car tyres The quality was so fragile? After watching the CCTV's 3.15 party, we learned that it may be Kumho Tire's trouble.†However, Mr. Li also said, “I'm not sure if there is a problem with the tire. Ask, what should the owner do now? I hope Kumho Tire or the 4S shop will give a free test.†Another Mr. Zhao, who is engaged in the logistics industry, often needs to run high-speed, but is also very worried about the safety of the tires. "Actually, we need to rest assured that if we run on the road every day, we will feel nervous."
A vehicle owner, Mr. Wang, revealed that “after the puncture last year, Kumho Tire was replaced with Goodyear, and now my heart is much better.â€
Kumho Tire West: Nearly Recalling Tires
In response to the concerns of many car owners, they have been contacted by the relevant person in charge of the western region of Kumho Tire. According to the summer area secretary of Kumho Tire West Region, “From March 16th onwards, Kumho has conducted self-inspection on four factories in China for the first time, and invited the local quality inspection department to conduct inspections. The Tianjin factory did find that workers did not perform according to the established standards during the feeding process. However, there were no problems with the three factories other than the Tianjin factory.†At the same time, “The company also inspected batches of products exposed by CCTV. The test report will produce results in the near future and the results will be publicized among consumers."
March 21, Kumho Tire China Region
Li Hanxi apologized to consumers and issued a statement about the recall: “In the shortest possible time, the Tianjin company has determined that the Tianjin company has not produced the product range according to the standard, applied for a recall, and handled all the quality problems of Kumho Tire quickly.†According to Xia Shuang, “ At present, the western region of Kumho Tire is also waiting for the company to issue detailed recall standards and rules, and will use a Kumho tire dealer in Chengdu and hundreds of agents to recall. "It is reported that by then, Kumho Tire will Through a variety of media and official websites, the number of tires that need to be recalled will be announced, and the agent sites with convenient transportation and strong service capabilities will be selected, and the 4S stores using Kumho Tires will be recalled. The main method of recall is to be a recall. Problems within the scope Tire owners are free to replace new tires produced according to standard processes."
Manufacturers reminded: Free tires can be tested for free
It is understood that Kumho Tire's annual production and sales volume in China is 30 million. Of these, more than 15 million were produced by the Nanjing plant, while most tires produced by the Tianjin plant were exported to Europe and the United States. Since many domestic mainstream car brands such as Volkswagen, General Motors, Hyundai, and Kia are all using Kumho Tires, the recall of problem tires will also coincide with the fact that “we will also treat non-Kumho Tire products or Kumho non-problem tires. Both provide free testing for two months, and will also popularize the knowledge of tire use for many car owners, so that owners can understand their car more and eliminate unnecessary doubts." Summer refreshingly said. "As soon as the press release date is the fastest, the details of the recall will come out. At that time, we will announce it in the media for the first time. Please take care of the car owner. We will give the owner a satisfactory explanation."
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How to determine if your tire is in the recall range?
Since the recall of tires is still the first time in China, it is still unclear for many vehicle owners to recall the tires and how to confirm whether their cars belong to the scope of the recall. It is understood that each batch of Kumho tires is filed, and the owner can confirm whether it belongs to the recall scope by observing the batch written on the side of his car. Kumho Tire Co., Ltd. is located at the “DOT No.†in Nanjing, Tianjin, and Changchun. (DOT indicates that the tire meets the safety standards set by the US Department of Transportation's US Department of Transportation. “DOT†followed by numbers and letters indicate the tire’s identification. The number or serial number is "4T + 4 digits", "CO + 4 digits", "FE + 4 digits". "The first two digits of the four digits represent the number of weeks of production, and the last two digits represent the year of production." For example, "CO4606" represents the tire produced by the Tianjin plant in the 46th week of 2006.
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