In 2009, Yuchai’s overseas ownership of engines reached more than 90,000 units, and there were more than 150 exporting countries, mainly in Southeast Asian countries, Cuba, Russia, and the Middle East. At the same time, Yuchai’s overseas service network construction has also been stepped up. There are more than 40 overseas service agents and their footprints continue to extend to every corner of the world.
Yuchai's overseas service network is mainly distributed in Vietnam, Thailand, Malaysia, Indonesia, the Philippines, India, Russia, Egypt, Saudi Arabia, Syria, Cuba and other countries. Especially in Southeast Asia, Yuchai has initially built a self-supporting, self-supporting service network that can meet the entry requirements and effectively protect the local Yuchai customers' after-sales service requirements.
This year, Yuchai strengthened the construction of its overseas service network, increased the number of overseas training abroad, improved the service capabilities of overseas service agents, and further improved the Yuchai service brand. In 2009, Yuchai sent a total of 23 overseas service engineers to Rwanda, Tanzania, Ethiopia, India, Iran, Kyrgyzstan, Saudi Arabia, Angola, Cuba, Sudan, Kuwait, Thailand, and other countries. Various stop-point tracking services and training tasks. The assignment also focused on in-house training. In April and October of this year, the company's headquarters in Yulin conducted a two-week training program for shipping, engineering, gas engines, and service providers in the European 3/4 market. The service capabilities of Hong Kong, Macau, Singapore, Vietnam, the Philippines, Thailand, Indonesia, India, Syria, and other service agents have been further improved, and the service results have been more satisfactory.
At present, Yuchai overseas service is adhering to the excellent concept of domestic rapid service and continuously strengthens the construction of overseas service network. As long as there is a Yuchai machine, Yuchai’s service footprint will be extended to strive to align with domestic services and provide overseas customers with better, faster, and satisfactory after-sales services.
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